Frequently Asked Questions (FAQs)
How does ASA connect me with local outfitters?
ASA specializes in creating bridges between clients and local experts. We use your preferences and requirements, gathered during our initial consultation, to match you with the most suitable local outfitters who can deliver a customized and exceptional adventure experience.
What role does ASA play in planning my trip?
ASA's role is primarily as a facilitator. We connect you with local outfitters who will handle the detailed planning of your trip. Our involvement ensures seamless communication and alignment of your expectations with the expertise of the local outfitters.
How are the local outfitters selected by ASA?
We carefully vet and select local outfitters based on their track record, expertise, and client reviews. Our selection process is rigorous, ensuring that they meet our high standards for quality, reliability, and customer service.
Can ASA assist with special requests or needs during the trip?
Yes, while the local outfitters manage the trip, ASA can facilitate communication for any special requests or needs. We act as your advocate to ensure your trip is as close to your vision as possible.
What happens if there are issues during my trip?
In the unlikely event of issues, ASA is here to assist. We provide support and can liaise with the local outfitters to resolve any problems swiftly, ensuring your adventure remains on track.
How can I provide feedback after my adventure?
We highly value your feedback. After your adventure, you will be invited to share your experiences and suggestions. This feedback is crucial for us to enhance our intermediary services and strengthen our partnerships.